Refund policy

Returns & Refunds

If you change your mind about an order, we can cancel and refund a submitted order for you as long as it has not been dispatched. Please make sure you contact us with your order details as soon as possible.

Unwanted products can also be returned for a refund within 10 days of purchase as long as they are in original condition (unopened, unused, with undamaged packaging).

We cannot accept opened products back for a refund, nor can we accept products returned after our 10 day period.

Should you have any issues with your product please contact us on customerservice@lifestream.co.nz